Privacy policy

1. Data Controller

The data controller is Teonite Services spółka z ograniczoną odpowiedzialnością, with its registered office in Szczecin, Poland, at ul. Cyfrowa 6/317, 71-441 Szczecin. For inquiries, contact support@defguard.net.

2. Personal Data We Collect

We collect the following categories of personal data:

  • Contact information: Email address provided during the purchase process.
  • Billing information: Necessary details for issuing invoices (name, address, tax identification number).
  • Support inquiries: Information shared when contacting our support team.
  • Cookies and website usage data: Collected automatically for analytics purposes.

3. Purpose of Data Processing

We process your data to:

  • Fulfill contractual obligations, including license delivery and support.
  • Issue invoices and meet legal requirements.
  • Improve our website and services using Google Analytics data.

4. Cookies and Analytics

By agreeing to the cookie consent banner, you consent to our use of cookies, including those for Google Analytics. This allows us to:

  • Analyze website usage (e.g., page views, clicks).
  • Collect technical information about your device and browser.
  • Track approximate geographical location and traffic sources.

Google Analytics may transfer data outside the European Economic Area (EEA). We ensure compliance with GDPR through Google’s adherence to the EU-U.S. Data Privacy Framework.

5. Your Rights Under GDPR

You have the following rights:

  • Access: Request access to your personal data and obtain a copy.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request data deletion where legally permissible.
  • Restriction: Limit data processing in specific circumstances.
  • Objection: Object to processing based on legitimate interests.

To exercise these rights, contact support@defguard.net.

6. Data Retention

  • Billing data: Retained for 5 years (legal compliance).
  • Support data: Retained for 2 years after the last interaction.
  • Google Analytics data: Retained according to Google’s policies (currently up to 26 months).

7. Data Sharing

We do not sell personal data but share it as follows:

  • With payment processors for transaction verification.
  • With Google Analytics for website analytics and improvements.

8. Security Measures

We implement technical and organizational measures to protect your data, including encryption and access controls.

9. Changes to Privacy Policy

Updates to this Privacy Policy will be posted here and take effect 24 hours after publication.

10. Governing Law

This Privacy Policy is governed by Polish law. Any disputes will be resolved in the courts of Szczecin, Poland.

Note about your consent: By clicking “I Agree” on the cookie banner, you consent to all data collection and processing described above, including the use of Google Analytics. If you do not agree, you may disable cookies in your browser settings, but certain website features may not function properly.